Arts centre digital transformation: a journey to become a digital hub

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About the Customer

Our prominent art centre customer sought to transform into a Digital Hub for residents, visitors, and staff. Partnering with Zyphir Dev, the customer embarked on a journey to achieve super-fast, secure connectivity, leveraging APIs and cloud technology.

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The Challenge

Facing the task of evolving into a Digital Hub, the business aimed to enhance connectivity for over 30 000 visitors and 20 micro-businesses yearly. The challenge was to establish a robust infrastructure that could meet these demands.

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The Solution

The chosen solution involved implementing a platform based on Cisco Meraki’s cloud infrastructure, integrating over 140 switches, 400 access points, and next-gen firewalling. Hosted across nine resilient data centres, this solution ensured total network uptime, full application visibility, and centralised device management.

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The Results

The outcome was a complete transformation in customer and staff interactions. The new infrastructure enabled precise tracking, contextual marketing, and improved visitor experiences, incorporating innovative technologies like wayfinding and beacon technology. The scalable, cloud-managed infrastructure, supported by open APIs, delivered enhanced capabilities.

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Testimonial

The technical expertise of the tech team at Zyphir dev  and their exceptional engineering experts played a crucial role in realising our future vision. Their seamless integration into our team was invaluable, and they consistently delivered on their promises.

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